Privacy Policy

1. Information We May Collect

We may collect personal information that you voluntarily provide through the website, including:

• Full name
• Company name
• Job title
• Email address
• Phone number
• Message or inquiry details
• Area of interest

We may also collect technical information automatically when you visit our website, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Date and time of visit
• Referring website or source
• Website usage and interaction data

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries and contact form submissions
• Provide information about KBD solutions and services
• Follow up on business opportunities and partnership discussions
• Improve website performance and user experience
• Understand visitor interests and behaviour to improve our content
• Maintain website security and prevent misuse
• Comply with applicable legal obligations
• Send relevant service or product information where consent has been given

3. Sharing of Information

KBD does not sell your personal information to third parties.

We may share information with:

• Trusted service providers who assist us in operating our website and business
• Technology partners when necessary to respond to your inquiry or provide services
• Internal teams responsible for business development, sales, and customer support
• Legal or regulatory authorities where required by applicable law

Any third parties with whom we share data are expected to handle your information securely and in accordance with applicable data protection laws.

4. Data Storage and Security

We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

These measures may include:

• Encryption of data in transit using industry-standard protocols
• Access controls limiting who can view personal data internally
• Regular review of our data handling and security practices

However, no method of data transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security of your personal data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.

Please refer to our Cookie Policy for detailed information about the types of cookies we use and how to manage them.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal data is no longer required, we take appropriate steps to delete or anonymize it securely.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal data held by KBD
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data in certain circumstances
• Object to certain processing of your personal data
• Request restriction of processing in certain circumstances
• Withdraw consent where processing is based on your consent
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us through the Contact Us page or email contact@kbd.co.id.

8. Third-Party Links

Our website may contain links to third-party websites. KBD is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

KBD may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page with the latest revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

10. Contact

For privacy-related questions, concerns, or to exercise your data rights, please contact us through the Contact Us page.