Frequently Asked Questions

Kreasi Baru Digital, or KBD, is an AI Solutions Enabler that helps businesses access, integrate, and implement Artificial Intelligence solutions, including Agentic AI, Generative AI, AI-ready products for B2B2C, AI model access, and enterprise AI integration.

No. KBD is not positioned as a foundation AI model developer. KBD acts as an enabler, integrator, and ecosystem partner that helps businesses access and use AI technologies through trusted partners and platforms.

KBD solutions can be used by businesses across industries, including financial services, telecommunications, retail, healthcare, manufacturing, education, government, and hospitality. Our solutions are flexible and can be adapted to suit different business contexts and requirements.

You can contact KBD through the Contact Us page. Our team will review your inquiry and discuss the most suitable AI solutions for your business needs.

Agentic AI refers to AI-powered assistant solutions that can help users complete tasks, support decision-making, automate workflows, and improve productivity. KBD focuses on Agentic AI for Personal AI Assistant, B2B AI Assistant, and AI-ready products for B2B2C.

A Personal AI Assistant is an AI-powered assistant designed to help end users manage daily tasks, access information, improve productivity, and interact with digital services through conversational experiences. It can be embedded into customer-facing applications, digital platforms, or partner ecosystems.

A B2B AI Assistant is an AI-powered assistant designed to support companies, employees, and business teams. It can help with internal workflows, knowledge management, customer service, sales support, document processing, reporting, and productivity automation.

AI-ready products for B2B2C are ready-to-deploy AI-powered services that can be offered by business partners to their end customers. These may include AI productivity tools, education tools, career tools, marketing tools, customer engagement tools, document tools, image tools, lifestyle tools, utility tools, and AI assistant products.

Yes. KBD can support partners that want to launch AI-powered products or AI assistant experiences to their customer base through existing digital platforms, applications, or distribution channels.

Generative AI is a type of AI that can create or transform content, such as text, images, summaries, translations, reports, emails, and other digital outputs. It can help businesses improve productivity and automate repetitive content-related tasks.

Yes. KBD enables access to multiple AI models through its AI ecosystem and technology partners. The available models may vary depending on service availability, customer requirements, commercial terms, and technical compatibility.

Yes. KBD can support AI integration into existing business systems, applications, and workflows, including CRM, ERP, internal applications, customer service platforms, chat platforms, consumer applications, and partner digital ecosystems.

Yes. KBD can help identify business use cases, map suitable AI solutions, and work with partners to deliver customized AI implementation based on customer needs.

Yes. KBD can collaborate with internal IT, digital, product, and business teams to support AI implementation and integration.

KBD works with technology partners to deliver AI capabilities. The availability of partner solutions depends on commercial arrangements, technical requirements, and service availability.

Yes. KBD can provide implementation and support services based on the agreed scope of work, service package, and commercial agreement.